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Visiting Hours and Guidelines


Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

 A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

  • Effective November 23, 2020, visitation will be changed from five to two designated support people for all adult patients. In addition, visiting hours will be limited to 2 to 6 p.m.   Patients can designate up to two support people for visitation. One support person will be allowed visitation for up to four consecutive hours (per patient, per day) between the hours of 2 and 6 p.m.
  • One support person will be able to accompany patients during emergency room care, and during intake and discharge for ambulatory surgeries and procedures.

Exceptions to the above are allowed for:

  • Pediatric patients 22 years of age and under (two designated support people 24/7)
  • Labor and delivery (one birth partner visitation 24/7)
  • End-of-life and extenuating circumstances visitation, as well as patients travelling from outside New York for care that cannot be delayed. 
  • Behavioral Health units have visitation guidelines which are provided to patients and families upon admission.

Additionally:

  • All visitors, including designated support people, must be screened for symptoms and recent travel. Any visitor subject to quarantine restrictions for recent travel domestically or abroad, will not be allowed visitation. This includes quarantine orders specific to New York State available at https://coronavirus.health.ny.gov/covid-19-travel-advisory.
  • Visitors should remain in patient rooms at all times and exit the campus when their visitation time or accompaniment is over.
  • All hospital, state and federal guidelines regarding infection control practices must be followed.

For patients’ using personal devices for communication with family and friends: All WMCHealth policies must be adhered to regarding patient photography and recording/videotaping. Any live video streaming between patients and family/friends must be done with the patient’s and WMCHealth approval, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations.

 View our complete COVID-19 response, including information on testing, visitation, donations and services.